Voice Studio

VoiceStudio - Online Prompt Recording for Contact Centres

VoiceStudio is a unique online automated audio fulfilment platform that enables contact centre managers to access professional voice artists, specify recording requirements, store and manage IVR prompts with recordings normally delivered within 48 hours.


VoiceStudio - How does it work?

Using a web interface, scripts are written and voices selected from a huge network of professional voice artists. The script is then recorded, checked for quality and formatted to your specification before being delivered to you.

Professional voices

The voices we use for IVR recordings are industry professionals with a wealth of experience. This means that they understand how IVR systems work and what is required to make call flows sound natural. Our voice network includes international and regional voices all of which can be auditioned online.

Updating prompts

Getting prompts for changes to call flows couldn't be easier or more cost effective. No need to book a studio, track down the voice artist or find someone in the office who sounds ok. Just go online, select the voice used for the original prompts and upload your script. Your updates will be charged by the prompt and not by the hour, making routine updates more cost effective than ever.

Prompt management

VoiceStudio enables you to keep track of all your recordings via your home page enabling you to build a library of recordings for future reference and use.

Payment

With VoiceStudio you have complete flexibility in choosing how you want to pay. You can pay by credit card if you just need to order recordings occasionally, set up an account to pay by purchase order or for larger or more regular recordings you can bulk purchase recordings in advance and take advantage of the discounts available. To apply for an account please visit VoiceStudio, if you would like to discuss the bulk purchase options available to you please contact us and we'll be happy to help find the right payment plan for you.