Voice Studio
VoiceStudio - Online Prompt Recording for Contact Centres
VoiceStudio is a unique online automated audio fulfilment platform that enables
contact centre managers to access professional voice artists, specify recording
requirements, store and manage IVR prompts with recordings normally delivered
within 48 hours.
VoiceStudio - How does it work?
Using a web interface, scripts are written and voices selected from a huge network
of professional voice artists. The script is then recorded, checked for quality and
formatted to your specification before being delivered to you.
Professional voices
The voices we use for IVR recordings are industry professionals with a wealth of
experience. This means that they understand how IVR systems work and what is
required to make call flows sound natural. Our voice network includes international
and regional voices all of which can be auditioned online.
Updating prompts
Getting prompts for changes to call flows couldn't be easier or more cost effective.
No need to book a studio, track down the voice artist or find someone in the office
who sounds ok. Just go online, select the voice used for the original prompts and
upload your script. Your updates will be charged by the prompt and not by the hour,
making routine updates more cost effective than ever.
Prompt management
VoiceStudio enables you to keep track of all your recordings via your home page
enabling you to build a library of recordings for future reference and use.
Payment
With VoiceStudio you have complete flexibility in choosing how you want to pay. You
can pay by credit card if you just need to order recordings occasionally, set up an
account to pay by purchase order or for larger or more regular recordings you can
bulk purchase recordings in advance and take advantage of the discounts available.
To apply for an account please visit VoiceStudio, if you would like to discuss the bulk
purchase options available to you please contact us and we'll be happy to help find
the right payment plan for you.